At Llanes ("we," "our," or "us"), we are committed to safeguarding the privacy of our users ("you" or "your"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in connection with our carpooling services.
- Personal Information: We collect personal information such as your name, contact details, payment information, and location data when you use our services.
- Usage Information: We gather data related to your interactions with our platform, including ride history, preferences, and device information.
- Provide Services: We use your information to facilitate rides, process payments, and offer customer support.
- Improve Services: We analyze usage patterns to enhance our services, troubleshoot issues, and develop new features.
- Communication: We may send you updates, promotions, and important notifications related to our services.
- Legal and Safety: Your information may be used to comply with legal obligations and ensure safety on our platform.
- Drivers and Riders: Your basic information is shared with drivers or riders involved in your rides for coordination purposes.
- Service Providers: We may engage third-party service providers to assist with payment processing, document verification, and more.
- Legal Compliance: We may share information in response to legal requests, court orders, or to protect our rights and safety.
- We implement security measures to protect your information from unauthorized access, alteration, or disclosure.
- Account Control: You can update or delete your account information through the website’s settings.
- Marketing: You can manage your communication preferences or opt out of promotional messages.
- Our services are not intended for children under the age of 18. We do not knowingly collect their personal information.
- We may update this Privacy Policy periodically. The revised version will be posted on our website, and the date of the latest revision will be indicated.
- If you have questions or concerns about this Privacy Policy, please contact us.
By using Llanes’s services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.